Last updated: October 19, 2026

VEYA ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our platform, or access any related services, features, and content (collectively, the "Service").

By accessing or using VEYA, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with its terms, please discontinue use of the Service.

1. Information We Collect

Account Information. When you create an account, we may collect your name, email address, company name, job title, authentication credentials, and other information you choose to provide.

Usage Data. We automatically collect certain information about how you interact with the Service, including your IP address, browser type, device information, pages visited, features used, timestamps, referring URLs, and general usage activity.

Connected Services and Data. When you connect third-party applications, tools, or platforms to VEYA, we may access information from those services as authorized by you. This may include records, documents, messages, files, and other content required to execute workflows, retrieve information, or perform actions you request.

Workflow and Conversation Data. We collect and process the instructions, prompts, workflow configurations, execution logs, inputs, outputs, and AI-generated responses associated with your use of VEYA. This information helps us execute workflows, maintain service reliability, and troubleshoot issues.

Payment Information. If you subscribe to a paid plan, payment details are processed by our third-party payment providers. We may receive limited billing information, such as your billing address, subscription status, and transaction history. We do not store full payment card numbers on our servers.

Support and Communication Data. If you contact us for support or communicate with our team, we may collect the information you provide in those communications.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the VEYA platform.

• Connect your applications, tools, and services.

• Create, configure, execute, and manage automated workflows.

• Generate AI-powered responses, summaries, recommendations, and actions.

• Process transactions and manage subscriptions.

• Provide customer support and respond to inquiries.

• Monitor performance, troubleshoot errors, and improve reliability.

• Detect, investigate, and prevent fraud, abuse, and security threats.

• Send service announcements, technical notices, and administrative updates.

• Comply with applicable legal obligations.

We process connected data only as reasonably necessary to provide the Service, fulfill your instructions, maintain security, and meet our legal obligations.

3. Data Sharing and Disclosure

We do not sell your personal information. We may disclose information in the following circumstances:

Service Providers. We work with third-party providers that support hosting, infrastructure, analytics, payment processing, customer support, and other essential operations. These providers may process information on our behalf under appropriate contractual and confidentiality obligations.

AI Model Providers. When you use AI-powered features, relevant prompts, inputs, and contextual information may be processed by third-party AI providers to generate responses or complete requested tasks. We take reasonable steps to limit unnecessary personal information and require appropriate data protection measures from our providers. We do not authorize AI providers to use your data to train their general-purpose models where our agreements prohibit such use.

Connected Applications. Information may be exchanged with third-party applications you connect to VEYA when necessary to execute your workflows or carry out actions you authorize.

Legal Requirements. We may disclose information when required by applicable law, regulation, court order, or valid legal process, or when reasonably necessary to protect our rights, users, or the public.

Business Transfers. Your information may be transferred as part of a merger, acquisition, financing, restructuring, or sale of all or part of our business, subject to applicable legal requirements.

4. Data Retention

We retain personal information for as long as reasonably necessary to provide the Service, maintain your account, fulfill the purposes described in this policy, and comply with legal obligations.

Workflow histories, execution logs, and conversation data may be retained for operational, troubleshooting, and security purposes for the period applicable to your account and subscription.

You may request deletion of your personal information, subject to applicable legal requirements and legitimate retention needs. When you delete your account, we will take reasonable steps to delete or de-identify your personal information within a reasonable period, except where retention is legally required or otherwise permitted by law.

Information stored by connected third-party services may remain with those providers after you disconnect an integration or delete your VEYA account. You may need to manage or delete that information directly with the relevant provider.

5. Data Security

We use reasonable technical and organizational safeguards designed to protect your information against unauthorized access, disclosure, alteration, loss, and misuse. These measures may include encryption, access controls, authentication safeguards, monitoring, and security reviews, as appropriate to the nature of the information processed.

However, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security, and you are responsible for protecting your account credentials and managing the permissions you grant to connected applications.

6. Your Rights and Choices

Depending on your location and applicable law, you may have the right to:

• Request access to the personal information we hold about you.

• Request correction of inaccurate or incomplete information.

• Request deletion of your personal information.

• Object to or request restrictions on certain processing activities.

• Request a copy of your information in a portable format.

• Withdraw consent where processing is based on your consent.

• Disconnect third-party integrations and revoke previously granted permissions.

To exercise these rights, contact us using the contact information provided below. We may need to verify your identity before fulfilling a request.

Disconnecting an integration may stop future access but will not necessarily delete information previously processed or stored by VEYA or the third-party service.

7. International Data Transfers

Your information may be processed or stored in countries other than the country where you reside. Data protection laws in these countries may differ from those in your jurisdiction.

Where required by applicable law, we implement appropriate safeguards for international data transfers, which may include Standard Contractual Clauses approved by the European Commission or other legally recognized transfer mechanisms.

8. Third-Party Services

VEYA integrates with third-party applications and services to enable automation and connected workflows. Your use of these services is subject to their respective terms, privacy policies, and data handling practices.

We are not responsible for the independent privacy practices of third-party services. We encourage you to review their policies and carefully consider the permissions you grant when connecting them to VEYA.

9. Children's Privacy

VEYA is not intended for individuals under the age of 16, and we do not knowingly collect personal information from children under that age.

If you believe that a child has provided personal information to us, please contact us so we can review the situation and take appropriate action in accordance with applicable law.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our Service, data practices, or legal obligations.

When we make material changes, we will update the date at the top of this page and provide additional notice where required by law.

Your continued use of the Service after an updated policy becomes effective constitutes acknowledgment of the revised policy, to the extent permitted by applicable law.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: privacy@veya.ai

Website: veya.ai